Q & A

Q & A

Q: Is Chan Long a manufacturer or a trading company?
A: Chan Long is hand saw manufacturer and we can provide the service for OEM and ODM.

Q: How can I get a catalog?
A: Chan long doesn’t have hard copy catalog for several years. We caring for the earth and responsible
   for environmental protection. You can see our all product through the website.

Q: What kind of steel for the blade?
A:  We only use the Japanese high carbon steel from Nippon Steel and Nisshin Steel to provide the
    high-quality  products.

Q: What's the minimum order quantity (MOQ)?
A:  The MOQ is 2,000 pcs up. 
    For customers cooperate for the first time, the quantity of MOQ is negotiable.    
    Inquiries are welcome.

Q:Payments & Trade Terms
A:Payments: by T/T
    Trade Terms: FOB Taichung or Keelung port in Taiwan (R.O.C).

Q:Can I get samples?
A:Sure. For Taiwan customers, you can come to our office or freight collect to get the sample.
    For other customers, you only need to pay freight fees.

Q:Can Chan Long ‘s hand saw cut metals, nails or stones?
A:Sorry, it can’t. Our hand saws are only used for cutting trees, woods and PVC pipe for now.

Q:How can I get more knowledge of blades?
A:The “Knowlege” in the FAQ will satisfy your needs. You can get more about blades
    after clicking: Here